Live chat makes it possible for people to communicate with you without having to pick up the phone. It is convenient because people will be able to ask questions, confirm orders, and conduct other business without ever having to leave your website. It’s a great way to keep people on your site if they have questions, and it can be much more convenient than running a call center. There are plenty of live chat plug-ins for WordPress available, making it possible for you to add this feature without a lot of hassle. Here are some great live chat plugins you can incorporate with your WordPress site here.
1. Live Chat
Live Chat is a support plug-in that you can utilize for your WordPress website. You will have instant access to be able to chat with people on your site, and it offers easy installation. It can increase sales, as well as customer satisfaction. The plug-in is for a free trial, and there is the ability to upgrade at a later time.
2. Formilla Live Chat
This plug-in provides live chat as well as real-time monitoring for your visitors. It offers an easy to use interface, and is customizable to provide you with more benefits.
3. WP Live Chat Support
The WP Live Chat Support allows you to chat with your visitors for absolutely free. It becomes the most cost-effective live chat plug-in, and is ideal for small businesses. There are no subscriptions or third-party connections required. You will have the ability to chat with more than one visitor at a time, initiate the live chats with the visitors, and have as many live chat agents on as you wish. You can also access live chat records.
4. Casengo Live Chat Support
This live chat is fully functional and offers a great design. You will have the ability to install live chat on to your WordPress website and take advantage of such themes as a mobile app, Twitter search integration, Facebook integration, a knowledge base, reporting, and much more.
5. ChatNox Live Chat
This is a popular plug-in to provide live chat software on your website. You will have the ability to chat with customers worldwide in real time. A widget is provided into your WordPress theme, enabling you to engage with visitors in a single click. It is possible to convert more sales using live chat, and some of the features within this plug-in include a customizable widget, customizable and responses to use during live chat, visitor monitoring, geolocation data to help you know where your live chat visitors are from, as well as unlimited transcripts for the live chat.
