Home Wordpress Plugins The Top 5 WordPress CRM Plugins

The Top 5 WordPress CRM Plugins

Customer Relationship Management (or CRM) is not a new concept by any means. Despite becoming well-known in the 1990s, even today many people still think of it as merely a glorified contact listing, but customer relationship management is a lot more than meets the eye.

Accurate customer relationship management can help you understand your clients and participate with them throughout the complete customer lifecycle. That is realized by gathering and examining alot of information. From prospecting to advertising to customer support, collecting and analyzing customer information can uncover trouble spots and show hidden opportunities.

WordPress is strong and multifaceted, therefore plug-in programmers are continually making a plethora of resources that resolve enterprise needs. To enable you to weed through the possibilities, here are five CRM plugins worth considering.

1. Salesforce

Salesforce
Salesforce.com might be the most broadly known CRM alternative. It is used by companies big and small, it is a powerful choice that has a sleek design and powerful functionality. Among Salesforce.com’s significant advantages is that everything is kept in the cloud, in order to get it via internet or mobile.

Salesforce CRM is a plug-in which allows one to gather leads by your WordPress website and feed them straight to your Salesforce account. Previously, customers needed to put up with the arduous job of copying and pasting info from one application to the other.

2. WP CRM

WP CRM
This plug-in saves contacts in your WordPress user database. You’ve got the power to include contacts manually or get them mechanically by way of a lead-generation form on your own web site. If you are uneasy with the thought of your prospects and clients being specified as consumers, you could rest a bit easier knowing it is possible to reassign the default function that is delegated to them.

The lead types can be customizable, in order to gather whatever information you may want, innovative options allow you to designate which areas are needed. With WP CRM, it is possible to conveniently edit types and handle contacts from inside your WordPress admin. Each contact report may be classified by contact type and contains a correspondence thread, in order to keep track of each interaction.

3. WordPress Leads

WordPress Leads
WordPress Leads is an excellent plugin for those who would like to monitor how individual users connect to their websites. It pulls in geographical data and related social media information for every single contact. Understanding each contact’s social media habits unlocks an entirely new degree of information. In case you discover, for instance, a sizable section of your prospects and clients are on Twitter, you may consider marketing or testing outreach efforts there.

4. Gravity Forms Highrise

Gravity Forms Highrise
This plug-in creates a form that you can drop on a post or a page. When someone fills in the information, it is than sent to you via an email. The information will also be stored in your 37signals Highrise account, so that you will have a record of the information and so that you can access and manage the information whenever you need to through your website.

5. LiveHelpNow Help Desk

LiveHelpNow Help Desk
LiveHelpNow Help-Desk is a plug-in that permits live chat features on an internet site. Live chat empowers users and website visitors to communicate with each other. Live chat capabilities are shown to boost sales substantially. Clients report finding ecommerce conversion raises as large as 17%. It’s an excellent customer support tool which can be utilized to aid visitors with checkout or to find merchandise on the website.

As soon as you begin to develop a customer base by means of your WordPress website, it is essential to get a CRM solution set up which will allow you to develop your future business opportunities. These plug-ins feature advanced tools that offer information regarding clients to better empower companies to provide services and products to their customers. CRM options can be priceless for emphasizing underperforming consumer segments and increase opportunities. The more you understand about your visitors and potential clients, the better position you will be in to supply them with the goods, the services and the assistance they desire.